How Click & Collect Works for Bathroom Tiles at Tile Merchant Ireland

Bathroom renovations are exciting, stressful, and full of small decisions that feel bigger than they should. One of those decisions is logistics: how do you actually get your tiles from the website to your bathroom floor without a delivery window that clashes with your tiler's schedule? For a lot of people renovating across Ireland, the answer is Click & Collect.

Order online at a time that suits you, pick up from your nearest location, and skip the guesswork around courier delivery slots. The catch? If you've never collected tiles before, there are a few things worth knowing upfront, especially when you're ordering square-metre quantities of bathroom tiles rather than a couple of accessories. Here's exactly how it works at Tile Merchant.

The process is straightforward. Head to tilemerchant.ie, browse the full range of bathroom floor and wall tiles, add your tiles to your basket, and at checkout, select "Collection" as your delivery method. That's the official instruction from Tile Merchant's Collection Information page, and it really is that simple on the ordering side.

One detail that trips people up: you must place your order online before arranging a pick-up time. Don't ring the showroom first expecting to reserve tiles at the counter. Place the order, get your confirmation, then contact your nearest showroom to arrange when you'll be coming in.

This is where bathroom tile Click & Collect in Ireland differs from collecting a set of sealant tubes or a grout float. The collection location depends entirely on what you've ordered.

Small items and accessories can be collected from any of the four Tile Merchant showrooms: Ashbourne, Ballymount, Coolock, or Deansgrange. These locations are available Monday to Sunday, seven days a week.

All tiles, wall panels, outdoor porcelain, and anything sold by the square metre fall into a different category. These are large items and palletised goods, and they're only available for collection at the Ballymount or Greenogue warehouses. Collection for these items is Monday to Friday only.

Greenogue deals mainly with paving and outdoor porcelain. If you're ordering bathroom tiles, Ballymount is almost certainly where you'll be collecting from. The specific warehouse will depend on which one currently holds the stock for your order.

So if you're planning to collect bathroom tiles near me on a Saturday, that won't work for the tile-specific collection. You'd need to plan around a Monday-to-Friday visit to Ballymount.

Getting this right before you click pay matters. A few things to tick off:

• Order samples first. This is genuinely the most effective way to avoid arriving to collect tiles that look completely different under your bathroom lighting than they did on screen. Tile Merchant's free sample service exists precisely for this reason. Order a sample, hold it against your walls, then commit to the full quantity. It's a small step that's saved a lot of renovation budgets.

• Confirm wall vs floor, tile vs mosaic. It sounds obvious but mosaics and pattern tiles have different coverage rates. Double-check you're ordering the right product format before heading to checkout.

• Calculate your quantities accurately. Add 10-15% for cuts and breakage, especially in a bathroom with awkward angles around a shower tray or WC unit. If you're unsure how to estimate, a small bathroom tile design guide can help you think through layouts and coverage before you commit.

• Sort your vehicle. Tiles are heavy. A standard car can handle a small bathroom's worth of tiles, but if you're tiling a full bathroom floor and walls, consider whether an estate, van, or trailer would be more practical. Bring someone with you if possible.

Bring your order confirmation. Whether that's on your phone or printed, having the order number ready will make the process at the warehouse much smoother. Beyond that, the practical stuff matters: protect the boot of your car, carry boxes carefully (tiles crack from drops and impacts even inside sealed packaging), and do a quick check of your boxes at the warehouse before loading.

If anything looks damaged or quantities don't match up, flag it at the point of collection rather than at home. 

If you're a contractor or tiler working to a tight project schedule, the Monday-to-Friday window for warehouse collection is the main thing to plan around. Tile Merchant's showrooms are open seven days a week, so if you want to pop in and see bathroom tiles on display in Dublin first, you can do that on a weekend and then place your order for warehouse collection during the week.

If you're unsure which location will hold your stock, ring the showroom after placing your order. They can confirm which warehouse has your tiles and when pickup can be arranged.

Tiling a full bathroom means you're almost certainly ordering palletised quantities. That changes the logistics meaningfully. A pallet of tiles takes up significant vehicle space and weight, so a family hatchback probably isn't the right call.

Plan the pickup around the Monday-to-Friday warehouse window, give yourself enough time at the collection point (this isn't a quick grab-and-go like collecting a small parcel), and confirm vehicle capacity before the day. Everything from Tile Merchant's wide-ranging stock is available for both delivery and collection, so if collection isn't practical for your volume, nationwide delivery is available to any postcode in Ireland within 2-4 working days, usually on Tile Merchant's own fleet of trucks.

For large batches, it's worth weighing up whether collection or direct delivery to site is more convenient. Both are free from a collection standpoint; delivery has its own cost but saves you the vehicle logistics entirely.

Returns policies apply after collection, and conditions matter. Rather than guessing terms here, check Tile Merchant's returns policy directly for the current details before you collect. What's worth knowing in general terms: under Citizens Information's guidance on online shopping rights, consumers in Ireland have the right to cancel within 14 days of an online purchase under distance-selling rules. How that applies to tiles that have already been collected and potentially opened is something to clarify with the Tile Merchant team directly if it becomes relevant.

If you need to make changes to your order or collection location, contact the showroom as early as possible. The sooner you get in touch after placing the order, the better the options.

Can I collect tiles at any Tile Merchant showroom? No. All tiles, wall panels, outdoor porcelain, and items sold by the square metre are only available for collection at Ballymount or Greenogue warehouses. The four showrooms (Ashbourne, Ballymount, Coolock, Deansgrange) handle small items and accessories only.

What if my tile is sold by the square metre? It falls under the large items and palletised goods category, so collection is from Ballymount or Greenogue only, Monday to Friday.

Can I collect bathroom tiles on a Sunday? Not for tiles and square-metre items. Warehouse collection is Monday to Friday only. If you're collecting small accessories, showrooms are open seven days a week.

Do I need to book a collection time?
No. Once you place your order, our warehouse receives it and starts preparing it. You’ll be notified by email once your order is ready for collection. Do not arrive at the warehouse without placing your order first.

Can I change where I collect after ordering? If you need to change your collection location, contact your showroom as soon as possible after ordering. Tile Merchant's team will advise on what's possible.

What should I consider for my bathroom tile finish before ordering? If you're torn between options, check out the glossy vs matte bathroom tile comparison or read up on how to choose shower tiles to nail down your preference before committing to a full order.

Ready to start? Browse the full tile range on tilemerchant.ie, select "Collection" at checkout, and arrange your pick-up time with your nearest showroom after placing the order. If you're not yet confident in your tile choice, order free samples first and hold them in your bathroom before you buy. It's the single best thing you can do before a full collection order.

We offer extremely competitive pricing on our entire range of tiles and likewise. We stock a huge range of wall and floor tiles, and our prices are competitive for retail and trade. Our stock is widely available in our tile stores in Ireland, which are open 7 days a week.

Alternatively, if you’d prefer to shop our tiles online, we can supply you with free samples delivered for free.